Monday 9:30 am – 6:00 pm

Tuesday 9:30 am – 6:00 pm

Wednesday 9:30 am – 6:00 pm

Thursday 9:30 am – 6:00 pm

Friday 9:30 am – 6:00 pm

Saturday 9:30 am – 2:00 pm

***Clinic days and hours are subject to change. Please call the office for updates.

Cypress Natural Medicine is located at 359 Middlefield Road in downtown Palo Alto, California.

Appointments

We see all patients on an appointment basis and ask that you call or email in advance so that we may reserve time for you. In order to reserve your First Office Visit appointment time for any of our practitioners, your credit card number will be required as a deposit.  The office number is (650) 323-7345.

Cypress Natural Medicine Fee Schedule

Naturopathic Medicine Appointments

First Office Visit for Adult $270

First Office Visit for Child $180

High Complexity Visit $180

Moderate Complexity Visit $150

Low Complexity Visit $125

Craniosacral Therapy Appointments

First Office Visit for Adult/Child $180

Return Office Visit for Adult $150

Return Office Visit for Child $90

BioSET™ Appointments

First Office Visit  $270

Return Office Visit  $125

Acupuncture Appointments with Dr. Jen Gunst

First Office Visit $200

Return Office Visit $100

Osteopathic Appointments with Dr. Jennifer Logan

First Office Visit for Adult $260

First Office Visit for Child $180

Return Office Visit $160

Nutritional Counseling

Please visit the Nutritional Counseling page

Other Services

Emergency Pager Service (per issue) $50

Cancellations

Appointments cancelled with greater than 48 hours notice will incur no charge.  The full office visit fee will be charged for appointments cancelled with less than 48 hours notice.

Telephone Consultations & House Calls

Telephone consultations are available for First Office Visits and Return Office Visits. Standard office visit fees apply to all telephone consultations. House calls are also available for patients who are physically unable to come to the clinic. Standard office visit fees plus travel time apply.

Emergency Care & After Hours Services

In the event of a severe emergency, call 911 or go immediately to the emergency room of your nearest hospital.If the situation is not severe or life threatening, and arises while the office is closed, please call the clinic pager at (650) 815-1234 and a practitioner from the clinic will return your call. Please be aware that there is a $50.00 minimum fee for this after hours service. There is no fee for this service during normal business hours. Please be aware that the pager service is available only for established clinic patients.

Patient Fees and Payment Policies

We make every effort to minimize the cost of your medical care. Full payment is required at the time of service. Payment plans are available for patients with financial hardship. We accept payment by cash, check or credit card (Visa or Mastercard). Checks or charges that are denied for lack of funds will incur a fee of $35.00 per transaction.  Each year there will be slight increases in clinic fees due to increases in expenses. We are committed to providing economical, quality health care, and appreciate your patronage.

Insurance

Our clinic does not directly bill insurance for medical services provided. Upon request, we will provide patients with the appropriate documentation (Superbill) required to submit a claim to their insurance company. We have found that many PPO plans provide partial to full reimbursement for services provided.  Our patients often utilize their flex spending account associated with their primary insurance in order to pay for office visits.  Other patients have utilized an HSA (health savings account) that contains pre-tax funds to be used toward medical care that is not standardly covered by their primary insurance plan.